Privacy Policy
Thermal Master Canada (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect information when you visit our website and make purchases through our online store.
1. Information We Collect
We may collect various types of information, including but not limited to:
- Personal identification information (name, email address, phone number, billing and shipping addresses)
- Payment information processed through secure third-party payment processors
- Order history and transaction details
- Website usage data, including IP addresses, browser type, and device information
- Communications between you and our company
2. How We Use Your Information
We use the collected information for purposes including, but not limited to:
- Processing and fulfilling your orders
- Communicating with you about your orders, products, and services
- Improving our website, products, and customer service
- Sending promotional materials and updates (with your consent where required)
- Complying with legal obligations and preventing fraud
- Analyzing website usage and customer preferences
3. Information Sharing
We may share your information with third parties as necessary to operate our business, including:
- Service providers who assist with payment processing, shipping, and website operations
- Business partners and affiliates
- Legal authorities when required by law or to protect our rights
- Third parties in connection with business transfers, mergers, or acquisitions
We do not sell your personal information to third parties for their marketing purposes.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You may choose to disable cookies through your browser settings, though this may affect certain website functionalities.
5. Data Security
We implement reasonable security measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. Please note that exercising these rights may be subject to legal limitations and our legitimate business interests.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
9. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
10. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting to this page. Your continued use of our website following any changes constitutes acceptance of the updated policy.
11. Governing Law
This Privacy Policy is governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.
12. Contact Information
If you have questions about this Privacy Policy, please contact us at:
Thermal Master Canada
Email: support@thermalmaster.ca
Phone: +1-905-709-1665
By using our website, you acknowledge that you have read and understood this Privacy Policy.
